1. Who We Are

InstantVoiceAI ("we", "our", "us") operates the website at instantvoiceai.com. We provide AI-powered text to speech and voice generation services. For privacy questions, contact us at hello@instantvoiceai.com.

2. Information We Collect

Information you provide

Account information — email address and name when you sign up via email or Google OAuth
Text content — text you submit for voice generation (processed to create audio, not stored long-term)
Payment information — handled entirely by Stripe; we never see or store your card details

Information collected automatically

Usage data — pages visited, features used, character counts, generation counts
Device data — browser type, operating system, IP address
Cookies — authentication cookies (via Clerk) and analytics cookies (via Google Analytics)

3. How We Use Your Information

To provide and improve our text to speech service
To manage your account and subscription
To process payments via Stripe
To send transactional emails (account confirmation, billing receipts)
To monitor usage and enforce plan limits
To analyse how our service is used (via Google Analytics)
To respond to support requests

4. Third-Party Services

We use the following third-party services that may process your data:

Clerk — authentication and user management
Stripe — payment processing
Google Analytics — usage analytics
Google Cloud Text to Speech — voice synthesis
Microsoft Azure Cognitive Services — voice synthesis
OpenAI — AI script writing and image generation
Railway — database hosting
Vercel — website hosting

5. Data Retention

Account data — retained while your account is active. Deleted within 30 days of account deletion request.
Generated audio — not stored on our servers after delivery
Usage logs — retained for up to 12 months for billing and abuse prevention
Payment records — retained as required by law (typically 7 years)

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise any of these rights, email hello@instantvoiceai.com.

7. Cookies

Authentication cookies — to keep you signed in (essential)
Analytics cookies — Google Analytics to understand how visitors use our site (can be blocked via browser settings)

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy from time to time. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact

For privacy questions: hello@instantvoiceai.com

Privacy Policy